Do you offer shipping worldwide?
Yes, we ship all over the world!
How much does shipping cost?
The shipping cost is $5.95.
What are the delivery times to my location?
- United States: 10-18 business days
- Canada: 10-20 business days
- United Kingdom: 12-18 business days
- Europe: 10-20 business days
- Australia: 10-22 business days
- New Zealand: 10-25 business days
Other countries: 12-25 business days.
How long is the processing time?
Our Production time is 3-5 business days (Monday – Friday), which means your orders are processed and shipped out within 3-5 business days (Monday – Friday). We do not ship out on Sundays.
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number. If you haven’t received one or if the tracking number doesn’t work, contact our customer support channels and we’ll gladly assist you. For more information, please send us an email at [email protected]
Can I change the shipping address for my order?
Izmerch.com is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping addresses are correct when placing your order. If we have made an error, we will fully take responsibility and send you a replacement at no additional charge.
I think my package might be stolen/lost in transit, what do I do?
If your package’s tracking number indicates that your order was delivered but you are unable to locate your parcel, please be sure to check around your property, lobby, or mailroom and reach out to neighbours in case someone has accepted the package on your behalf or it was misdelivered.
We advise waiting 1-2 business days to see if the package is redelivered by the carrier. If your package has still not been located or redelivered after 2 business days, please notify your local post office directly to file a claim. You can file a claim at your local courier by providing your tracking information. After you file a claim, please wait for their response before reaching out to us. E-mail us at [email protected] with the reply of your local courier so that we can assist you further.
Izmerch.com is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.
Contact Us:
E-mail: [email protected]
Address: 9310 Ulmerton Rd Building 1, Unit 200, Largo, FL 33771, US.
Hours Of Operation: Monday-Friday 8:00 am – 5:00 pm Eastern Time (ET)